Respond Report January 2017 Last month’s report All Respond reports All Buffer reports MoM: +9% Paying customers 90 (+3%) Bugs fixed 34+ It’s February. 2017. No, you’re not...
Buffer Open
Buffer Reply’s 2017 Roadmap, Plus Facebook Comments are Here!
Buffer Reply Report December 2016 Last month’s report All Buffer Reply reports All Buffer reports MoM: +25% Paying customers 87 (+8%) Bugs fixed 75+ As 2016 comes to a...
Working Smarter: Automations Now Available in Respond
Respond Report November 2016 Last month’s report All Respond reports All Buffer reports MoM: +25% (+1,350%) Paying customers 80 (+1.2%) Bugs fixed 100+ November has been...
Introducing Respond 2! Plus Our Transparent Roadmap
Respond Report October 2016 Last month’s report All Respond reports All Buffer reports Businesses using Respond have helped: nearly 500,000 customers Improvements shipped in October ? 400 Average...
Introducing Respond’s Customer Service Academy: Bite Sized Lessons For Better Customer Support
Respond Report September 2016 Last month’s report All Respond reports All Buffer reports Key Metrics Customers crushing their support queue in < 2 hours 82% Paying...
Respond at 6 Months In: New Website, Moving Forward on Prototyping
Respond Report August 2016 Last month’s report All Respond reports All Buffer reports Key Metrics MoM Revenue +4% Customer Churn Steady Replies sent via Respond 45,000 Six...
Respond’s New Vision, Prototype and Product Process
See all Buffer reports → Respond Report July 2016 We’re excited to share the latest news from our startup-within-a-startup, Respond. Buffer acquired Respondly in late...