Whenever I’m working on a new challenge and keep getting stuck, there’s one post that I seem to return to again and again. It’s by our CEO, Joel, and it’s called “I Have No Idea What I Am Doing.”

We’ve likely uttered that exact sentence 30 times over the course of the last month as we worked to figure out the ins and outs of launching our new podcast today.

Despite talking a lot about podcasts at Buffer—sharing the podcasts we love, talking about podcasting tools, even providing a blueprint for starting your own podcast—it took us until now to manage to start our own.

This is mostly because we had no idea what we were doing. And while this can obviously be a bit of a challenge, there are also some big benefits to being a beginner—curiosity, an open mind, not getting hung up on “the way we’ve always done things,” an eagerness to learn and improve.

Perhaps not coincidentally, those are some of the exact elements we explore in our new podcast, Buffer CultureLab.CultureLab art horizontal

Exploring the culture of work

We hope CultureLab will be a destination to deeply explore the culture of work—how all of us, together, might make work happier and more human.

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I’m lucky to host this new project with the empathetic and thoughtful Carolyn Kopprasch, Buffer’s Chief Happiness Officer.

In every episode we’ll humbly share some of our experiments and lessons learned at Buffer, and then turn it over to a new guest (or guests) to talk about everything from how many exclamation points you can use in a work email (short answer: it depends) to why a diverse team comes up with more creative solutions to challenges.

We want CultureLab to be fun and reflective; detail-obsessed as well as big-picture, consistent yet evolving—much like great work itself.

Most of all, we want it to be yours. We’re very new to this and would love your insights and feedback to make CultureLab a destination where you’d enjoy hanging out and spending some time.

Ready to binge? Here’re our first episodes

We’ve made our first 3 episodes available in a few different ways in case you might want to have a mini-marathon of listening:

And here’s a quick way to explore our first episode (and beyond!) and get a feel for our overall philosophy and plan:

  • Episode 1 is a bit of an introduction to Carolyn and me and some thoughts about why work culture is so important
  • Episode 2 features Lauren Moon of Trello and Alison Groves, then at Zapier and now of Highrise, in a roundtable conversation about working remotely
  • Episode 3 welcomes guest Dr. Sasha Wright, an ecology professor at FIT who wrote an incredible Medium piece about women in the classroom

We’d be so appreciative of anyone who might take the time to have a listen and offer some feedback.

If you’re an iTunes listener, we’d especially appreciate it if you might subscribe and/or rate and review the podcast. (Another thing I didn’t quite know how to do! If you happen to be like me, here’s a great primer on how to do this on desktop or mobile.)

What’s in store for upcoming episodes

I can’t wait for you to hear even more of the great interviews on the way, including chats with:

Know of someone who might be a great guest? Let me know!

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A lot of thank-yous are in order for seeing this project to the finish line!

At Buffer, thanks to my cohost Carolyn Kopprasch, to Tyler Wanlass, who created our beautiful show art, to the many Buffer teammates who encouraged this project and offered feedback (Darcy and Kristl, you were invaluable!) and to our great marketing team for their advice (Kevan, Hailley, Brian and Marcus S., you rock).

Outside of Buffer, thanks to Relationary Marketinga Nashville-based podcast production agency, for all their consulting help, to Clark Buckner for our snazzy intro and to Tours for our peppy theme music. :)

We’d love to hear from you!

Thanks to all of you in our amazing community who have encouraged us to do this for so long! We’re excited to have no idea what we’re doing, and hope you’ll come along for the journey as we learn!

If you’ve got thoughts on what you’d like to hear more of (or less of!), new ideas for segments you think would be great, topics you’d want to hear explored on CultureLab, or anything else at all, please let us know!

We’d love to hear from you in the comments below, or you can catch me on Twitter at @courtneyseiter or via email at courtney@buffer.com. Happy listening, and thank you!

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Written by Courtney Seiter

Courtney writes about social media, diversity and workplace culture at Buffer. She runs Girls to the Moon on the side and pets every dog she sees.

  • Excellent! Happy to see a Buffer podcast about remote work culture. Eager to listen.

    Though if I could make a request, it would be great to see your podcast on Google Play (for Android users).

  • Vaughn Sydrig Reyna

    I’ve been waiting for something like this since I found out about buffer! I love it. Subscribed.

    ps. the fun fact is so interesting, women from Tennessee, shoutout from the Philippines :)

    • Ah shucks, thanks so much, Vaughn! Feeling the love in Tennessee!

  • Hey Courtney, really awesome to see that you started this project! Buffer has a fantastic take on culture so it’s great to hear from you :)

    I’d suggest Amir Salihefendic, CEO of Doist (creators of Todoist), for a future episode! –> twitter.com/amix3k

  • Jaime Hanson

    I have fully binged and am excited to hear more! I’d be particularly interested in more about Buffer’s focus on gratitude/positivity, how you encourage this value with new folks, and how the team self-monitors to redirect complaining/negative talk when it happens. What’s the difference between transparency when you’re stressed or having a hard day and complaining? How do you balance having a generally positive culture with needing to sometimes share struggles or provide feedback?

    • That is an excellent topic suggestion, thank you so much Jaime! This feels really important to share more on!

  • Could you add these episodes to Stitcher?

  • Cara Katz

    Hi Courtney – Just started listening to Buffer Culture Lab – Thank you + your team so much for putting this together it is a fantastic resource for budding office culture enthusiasts- Looking forward to listening + connecting !

    • Hey there Cara, thanks so much for giving it a listen! It was so much fun to work on our pilot season; I think more podcasts will be coming from Buffer soon!

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